Friday, September 28, 2012

Scheduled backup


We will be conducting the monthly full backup of our Library catalog this weekend.  That means our catalog will be offline from approximately 11:00 pm Saturday through 7:00 am Sunday.

Only the catalog will be affected by this ... our online databases and e-journals should still be accessible during this period.

Paula


Wednesday, September 26, 2012

Still waiting for new printer


Disappointing news on the new networked printer for the Computer Lab downstairs ... still no luck getting it to operate properly.

We're told that IT is still working on this and they hope to find another solution soon.

In the meantime, save your work to a flash drive or email it to yourself, and then use one of the Ref Room machines for printing.  Please ask for help at the Ref Desk or Circulation if you have trouble doing this.  Written instructions are placed next to each machine.

Paula


Tuesday, September 18, 2012

More good news on computer stuff !


We're happy to report that BibleWorks 9 is now up and running on all four of the new computers in the Reference Room!  Yaaayyyy!!

Many thanks to our excellent Systems Librarian, Leland Deeds, and the able assistance of Circulation worker TJ Remaley, who made this happen.

We are still waiting on a new networked printer for the downstairs Computer Lab, so we must still ask you to be patient with us.  But we're making progress!!

Paula


Monday, September 17, 2012

Progress on tech issues


I'm glad to report that we are making progress on some of the tech problems lingering in the Library.

We can now print PDF files on the four new machines in the Reference Room.  So if you open an article in the ATLA Religion Database and click on the print icon that appears near the top of the PDF file, a dialogue box will open asking you to enter the file name and password.

The trick here is that the dialogue  box may be hiding BEHIND the browser!!  So you may sit there for a while looking at a progress bar that never moves.  It's waiting for you to fill in the dialogue box.  But you are waiting for the box to appear, so the two of you may sit there till doomsday staring at each other.

To force the box to become visible, you can click on its icon on the menu bar across the bottom of the screen.  Or, you can minimize the browser window so you can see the smaller box behind it.

I realize that this is somewhat ridiculous, but at least it works!!

We are still trying to install BibleWorks 9 on all of the Ref Room computers, and working on another printer for the Computer Lab downstairs.  We apologize for the delay.

Paula


Tuesday, September 11, 2012

Technology shortcomings


Well, folks, it's confession time.  Classes have started, but our basic equipment in the Library is not yet ready.

We are still waiting for a networked printer in the Computer Lab downstairs.  And in the Reference Room, the four new computers are not yet loaded with BibleWorks 9.  They also will not print PDF files from the ATLA Religion Database.

The two older computers will give you access to BW 9.  But one of them is failing to print articles from the ATLA database, so we are down to one machine that will print PDF files, in the whole building so far as I know.

I realize that this is very frustrating, and that many of you need these services.  I have this inadequate advice to offer :

1)  Try to access the ATLA Religion Database from your own computer at home, and print any articles you are likely to need on your own printer for now.  Here is information on logging in from outside our network : http://gargoyle.upsem.edu/tutorial/welcome/ATLAS/ATLASA.html#Connect

2)  Be considerate about the two machines in the Ref Room that are running BW 9.  Try not to monopolize these machines for a long period of time -- don't use them to check your email or write a paper.  Remember that others need the software that they can use only on those two machines.

3)  Almost all of the articles in full text in the ATLA database are also in our collection the old-fashioned way, on paper.  If you go to the periodicals stacks on the lower level, east side, you can find these journals in the compact shelving alphabetized by title.  Take the volume you need upstairs and photocopy the article, and then leave the journal on the metal book truck in the Ref Room so it can be reshelved.

I do apologize for these impediments to your work.  I sincerely hope that we will soon have better news for you.

Paula


Friday, September 7, 2012

BTSR students' online access


Welcome to your library, new BTSR students!!  We're so glad you are here, and we really appreciate all of you who came to Orientation today.  I hope you got some information that will make your work a little easier.

About your network logins ... our Systems Librarian, Leland Deeds, has entered many of you into our proxy server, based on a list we were given by BTSR.  But probably a few of you were not on that list and you will find you have trouble logging in from off-campus to our online databases.

Unfortunately, poor Leland is sick today, and he can't follow up on this right now.  So if your login doesn't work, please be patient until next week, when he will do the "cleanup" on the proxy list.  It would be fine to send him an email letting him know that you need this, but please give him a few days to respond.

Thanks, everyone!!  And we apologize for the delay.

Paula