The Library has just completed a major survey eliciting opinions and comments from our academic user community. We asked about all aspects of the services we offer : circulation, reference, interlibrary loan, orientation and instruction, and about your access to our collections. We also asked you about nuts-and-bolts issues like printing and photocopying, the use of study carrels, even the physical comfort of the building.
Over 140 people took the time to reply, offering us much-appreciated information about these issues. Many of the respondents wrote detailed comments and suggestions, all of which were recorded in our internal reports.
We have just begun the process of going through all of this data, figuring out which concerns we can address first. It's discouraging to offer a suggestion and then never hear another word about it, wondering whether we just ignored it or not. We thought you might like to have a blog site where you can read updates on the concerns you raised, ask questions and post further comments.
Therefore, several members of the Public Services staff at the Library have established this blog, intending to offer ongoing information about the care with which we are considering every comment we received on the survey. Also, we plan to use this blog to post news and information about our collections and services, beyond the brief announcements we place on the NewsPage of the Morton Library website. We hope you will want to participate!
Thursday, April 10, 2008
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