Monday, April 27, 2009

Problem with off-network access to databases

The failure of the campus exchange server means that, in addition to losing our Outlook email capability, we have also lost off-network access to our Library databases. We rely on the exchange server to autheticate users by means of their network user IDs and passwords.

However, if you are a BTSR student, you're in luck! Your user ID and password should still be able to get you through to our databases, because your ID is authenticated in a slightly different way.

We are very sorry for this interruption in service and we hope it will be restored soon.

Paula

1 comment:

William Smith Morton Library said...

All authorized users should have off-network access to our online databases and e-journals now. If you are still having problems, feel free to contact us.