Thursday, December 2, 2010

Problem with BibleWorks

The good news is that our IT department is installing a new server!! It will replace the trouble-prone machine on which our Library websites reside.

The bad news is that we have temporarily lost access to BibleWorks -- we regret this very much. We know you need this resource and I am assured that IT is working diligently to correct these issues as quickly as possible. With any big technology upgrade, there are always snags and unforeseeable consequences. Please bear with us while we get them straightened out.

UPDATE : IT tells us that they are waiting to hear back from BW's tech support. There is some kind of permissions issue holding things up. We'll report more news as we receive it!

FURTHER UPDATE : The program is now about half fixed. You can get to it on the four computers in the Reference Room ... it's already open, so just click on it in the status bar on the bottom edge of the screen. Our IT folks are still trying to iron out some issues with it.

UPDATED UPDATE : We have restored the program to the point where you should be able to open it yourself, if you find it not yet open on one of the Ref Room computers. I believe it is also available in the Computer Lab downstairs. It still needs a bit of attention but should be usable now.

Paula

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