Tuesday, October 30, 2012

We're Back Up...

Good morning!  We had the Library catalog back up and running a little before 8 this morning and things seem to be working fine.  Thanks for bearing with us while we took a few extra precautions during the storm.  It is much easier to restore the catalog when we have had the chance to do an orderly shutdown first.  Power outages don't usually afford us this opportunity, so it was good to have some advance notice that we would not be open in order to prepare.  As it turns out, we didn't need to shut down, but it seemed the best thing to do given the power outages of the last year and the storm predictions!

We have one remaining function of our catalog that will not be totally up and running until tomorrow.  We have some automated reports that run each morning beginning around 5 am that are ready for the staff when we come in.  These reports provide us information about such things as who has booked a DVD for that day or who has placed a request for us to purchase a book via our PDA process.   They also let us know who has placed holds on items on a particular day.  Because those reports couldn't run Monday morning or today, there may be information that we are missing related to requests.

These reports should run fully in the morning and we will be able to catch up then on anything we missed.  So we apologize for any delay in responding to requests you may have placed on Sunday, but we will get to those as soon as we can tomorrow.  (There could be no requests placed on Monday because the server was down.) 

Thanks for your continued patience!

Ann Knox
Instructional Resource Center

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