Wednesday, June 4, 2008

More on Instruction

I'd like to second Ann's comments about instruction ... our Library offers some excellent tools and resources, but if you don't know how to use them, they are more trouble to you than help.

We noticed that many of the problems people reported on their surveys could be traced to their lack of instruction in the use of our electronic resources. They'd never attended an orientation session or workshop, weren't familiar with our online tutorials, and experienced lots of frustration as a result.

Library catalogs and databases have not yet evolved to the point where their use is simple and self-explanatory. Until that day comes, you need help with them. Please, take advantage of the classes and other forms of training we offer.

Paula

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